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Technology gremlins

Well, by now I was expecting to tell you about my latest release. Unfortunately, it hasn’t gone to plan which is causing great frustration my end. I published on Amazon as usual. It showed my book was live but when I went into Amazon discovered it wasn’t there. I left it 24 hours but still nothing! Time for emailing their helpdesk. The response came giving the link to it saying it was there. I tried again and sure enough it wasn’t there. Another email to them. The response from them this time was to say they were having a technological problem which they knew about and were working on. Still I waited, but nothing every time I checked. A few days later I sent another email to find out what was happening. There response still the same. They are working on it and don’t know how much longer it will take to fix. I continue to wait and check to see if it’s there yet.

I also had a few problems with the paperback version I’ve been getting ready to publish. It was all ok in my Word document but on their previewer it was showing a blank page. Having no idea why this could be I sent them another email. They asked me to send my manuscript to them so they could see what was happening. They found the problem and told me how to fix it. I tried but didn’t know what I was doing. I had to use the help icon in Word to find out how to remove the page break. It took a while for me to find out how to do it but when it was done and I uploaded again and this time all looked ok!

Technology is fine when it’s working but when there is an issue I’m stuck not knowing what to do. It’s at those times I wish we could go back to the days of pen and paper. Of course, I wouldn’t want to write an entire book by hand it would take too long and make my wrists ache trying plus I would have to keep counting the words to know how many I have done.  No, I think I’ll stick with technology which works all right most of the time.


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